Another Reason to Use Dynamics Marketing- Marketing Websites

Published on January 14, 2021 Let’s start the customary first paragraph to explain why I am writing this article- someone asked me this really good question and I noticed Dynamics Marketing does not talk about this directly in the documents but it is a brilliant feature that can save time and money !! Question/Problem: 1)Continue reading “Another Reason to Use Dynamics Marketing- Marketing Websites”

Know how your Customers Navigate on your Marketing Pages This article is going to be a really quick article to get a little more than what the marketing application offers! Problem: The Marketing application has Marketing Pages that give you insights about visits, these can be unique visits or contact visits and updates the contact withContinue reading

Get Insights of Users from Facebook Interaction to Dynamics 365 CRM

Published on December 27, 2020 The article below is going to be a Techno-Functional article; the reason I call it this is that it was a huge functional requirement that bothered me and a colleague for days till we almost gave up hope ( I am sure this is relatable ) PROBLEM – we wanted toContinue reading “Get Insights of Users from Facebook Interaction to Dynamics 365 CRM”

Customer Voice Update Functionality

Published on December 17, 2020 Customer Voice Surveys can now be updated from a base survey to a copy and vice versa too !! The approach does not follow the conventional solution layer mechanism where there is a managed layer over layer and patches make changes to the end result but instead it follows aContinue reading “Customer Voice Update Functionality”

Dynamic Code in Marketing Emails

Published on December 15, 2020 I am writing this article to provide a step by step demo of this service since the documentation might seem a little too technical and can get confusing – https://docs.microsoft.com/en-us/dynamics365/marketing/dynamic-email-content#for-each-loops To begin with, what is given in the documentation can be partially misleading <p>You have purchased:</p> <ul> <!– {{#each contact.contact_product_productid}}Continue reading “Dynamic Code in Marketing Emails”

Use Variables in Surveys without PowerAutomate !

Published on December 4, 2020 There was a time when Variables in surveys needed to be filled from PowerAutomate but that is not Mandatory anymore !! You can now use the Import contacts functionality to use these variables! Old way — •The ability to send out surveys with Personalized data is now expanded to sendingContinue reading “Use Variables in Surveys without PowerAutomate !”

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